FREQUENTLY ASK QUESTIONS

About Stockedphotos

1-1 Is StockedPhotos for me? What do you offer?

1-2 Can I really access all of the photos for 1 low fee?

1-3 What formats do your products come in?

1-4 Do you add products on a regular basis?

1-5 Can I make money from StockedPhotos too?

1-6 Does StockedPhotos offer refunds?

1-7 Is StockedPhotos a US Company?

Rights and Usage

2-1 Are there any restrictions on my use of the StockedPhotos graphics that I download?

2-2 Do I have exclusive ownership over the items I download as part of the my membership?

2-3 If I purchase an unlimited membership are there any other fees I will encounter when downloading from the site?

2-4 Do I need to provide an link back or acknowledgement to StockedPhotos.com when I use your products?

2-5 Is account sharing allowed?

2-6 StockedPhotos Terms of use Violations

Product Delivery and Access

3-1 How are your products accessed after purchase once my membership has been activated?

3-2 I bought a membership, but it says I'm not activated, what do I do?

3-3 I have purchased a membership and was able to access the site initially, but I am now having difficulty accessing my account, what is the problem?

3-4 How do I change my email address and password?

3-5 Will my membership be activated instantly?

3-6 Will My StockedPhotos Membership Renew Automatically?

Downloading Limitations

4-1 Are there any limitations to how or what I can download?


 

Answers to FAQ

About Stockedphotos

1-1 Is StockedPhotos for me? What do you offer? [ TOP ]

StockedPhotos.com offers a wide selection of photos for a variety of needs. We offer high resolution JPG images in 3 generous sizes, and all in 300 print quality DPI! Our photo membership is the best value offered today, and is growing rapidly. Our photos are perfect for a large variety of tasks and projects.

1-2 Can I really access all of the photos for 1 low fee? [ TOP ]

Yes, if you register for our membership you can download every photo within our member collection without any additional charges. Current subscription prices are not guaranteed and may be subject to change.

1-3 What formats do your products come in? [ TOP ]

StockedPhotos.com offers high resolution photographs in JPG format in the following 3 approximate sizes: 800 x 530, 1800 x 1200, 2400 x 1600. Most or all photos are in full print quality 300 DPI or greater.

1-4 Do you add products on a regular basis? [ TOP ]

Yes. Although StockedPhotos will only create new inventory that it believes to be of a superior quality, we update as frequently as possible, usually several times a month.

1-5 Can I make money from StockedPhotos too? [ TOP ]

Yes! StockedPhotos offers an affiliate program, and pays affiliates a healthy 20% commission on all sales referred. You can sign up to become an affiliate here:
http://www.stockedphotos.com/cgi-bin/affiliates/signup.cgi.

1-6 Does StockedPhotos offer refunds? [ TOP ]

Once you have accessed your account at StockedPhotos.com we cannot offer a refund, which you are held responsible for understanding upon your creation of a membership with StockedPhotos. The reason for this policy is because we offer full access to our entire digital collection of member photos and, as such, there is no way for our products to be returned. On a rare occasion, if the account has not been accessed, we will make exceptions on a case by case basis.

1-7 Is StockedPhotos a US Company? [ TOP ]

Yes, StockedPhotos is located, and operates within the USA. Corporate #: (775)490-8702

Rights and Usage

2-1 Are there any restrictions on my use of the StockedPhotos graphics that I download? [ TOP ]

Yes. While StockedPhotos offers great freedoms and a wide ranges of uses, we do not allow the redistribution of our graphics, or allow the use of our photos within products that are mass distributed in any type of archive format. For exact terms, please visit our licensing page:
http://www.stockedphotos.com/Licensing.html

2-2 Do I have exclusive ownership over the items I download as part of the my membership? [ TOP ]

No, your purchase entitles you to a license to use the products royalty free in accordance with the rights, restrictions and conditions indicated in the license you receive, and indicated above, but we do not grant exclusive rights for items downloaded from our member section.

2-3 If I purchase an unlimited membership are there any other fees I will encounter when downloading from the site? [ TOP ]

No, an unlimited membership allows you full access to download any of graphics from the members area of our site at no extra charge.

2-4 Do I need to provide an link back or acknowledgement to StockedPhotos.com when I use your products? [ TOP ]

No. Because you are purchasing a license, it is not necessary to provide any credit back to StockedPhotos.com. However, while we do not require any recognition to StockedPhotos, we would be more than happy if you would like to promote the benefit you received from our site to others.

2-5 Is account sharing allowed? [ TOP ]

No, sharing an account is no different than distributing our materials to others. Individual accounts must be purchased by your friends and colleagues.

2-6 StockedPhotos Terms of use Violations [ TOP ]

Violations of our terms will lead to an investigation into the situation, contact with the individual involved with the violations, account suspension, account termination, or other actions deemed necessary depending on the nature and severity of the violations, if we are unable to confirm the validity of the activity.

Product Delivery and Access

3-1 How are your products accessed after purchase once my membership has been activated? [ TOP ]

After you signup and login, click the links on the right side navigation next to the enlarged photo you are viewing to download our photos in any size (Small, Medium, or Large). These photos will download to your browser so you may save them to your hard drive.

3-2 I bought a membership, but it says I'm not activated, what do I do? [ TOP ]

On rare occasions our merchant processors may not send the information of your transaction to our system, so your account may not be automatically activated. Therefore, if you have made a purchase of our yearly membership and you are not able to access the graphics from the members area using your details, send a support request to <a href="http://www.stockedphotos.com/support.php">our support system</a>. Include your username, the product you tried to download, or anything else that might be helpful.

3-3 I have purchased a membership and was able to access the site initially, but I am now having difficulty accessing my account, what is the problem? [ TOP ]

This is typically the result of your computer not setting the cookie our website sends properly. Therefore, in order to correct this issue you will likely need to do one of the following things:

1. The web browser security or privacy setting may be too high (this setting should not be set past medium).

2. You may be behind a firewall that is blocking our cookie.

3. You may be using a web proxy that is filtering the cookies and preventing them from reaching your computer.

4. The cookies may be completely disabled in you browser.

Additionally, our login is case sensitive, so be sure that you are entering your username and password exactly as you did when you signed up for your account.

If you still experience difficulties after trying all of the above solutions please contact us at: support@boxedart.com

If BoxedArt is unavailable for technical reasons, we are not responsible or liable for any damages during any downtime, or defects on the site during this period.

3-4 How do I change my email address and password? [ TOP ]

You can update your password and email address by clicking the "Account Details" link in the Members Area on the top of the page. Once there you will be able to update your account information accordingly.

3-5 Will my membership be activated instantly? [ TOP ]

Due to the increase of the amount of fradulent transactions in this industry and on our website daily, we have had to implement a pending period to allow our staff to confirm all transactions before account activation. This action has been implemented to retain the unbeatable value afforded to you through your BoxedArt membership.

3-6 Will My StockedPhotos Membership Renew Automatically? [ TOP ]

This will depend on how you set your subscription up when you join BoxedArt, however if you choose a renewing subscription, then this can be cancelled from recurring at any time. First, a credit card transaction will never automatically renew. However if you select a paypal subscription and would like to later cancel the subscription before it rebills, you can do so by following these instructions: Simply log into paypal.com, and click on the “all activity” link. Next, from the drop down box labeled “show”, select “subscriptions”. Choose a large enough date range to back at least as far as your original purchase, and then click search. Once the search results appear, click on the subscription details, and then on the cancel button within the subscription details. That’s all you need to do to cancel your paypal subscription prior to your expiration date before it renews at the end of your term. If you have created a subscription that has renewed because it was not cancelled before the end of a term, then this cannot be refunded.

Downloading Limitations

4-1 Are there any limitations to how or what I can download? [ TOP ]

Yes. You may not use a 3rd party script to access our site or downloads. Any attempt to automatically download our content in this way will result in the automatic suspension of your account.